How to get Fantastic Service from your Moving Company

Get Fantastic Service from your Moving Company

For many, deciding which removal company to go for is one of the biggest stresses of moving. Items such as grand pianos can be difficult to maneuver round corners, and numerous flights of stairs can often be a tricky obstacle to overcome. However, once you’ve found a firm that boasts the skills you need, it’s more or less plain sailing from there on out.

Having said this, although a reputable moving company will do a large chunk of the leg work, you will still have a significant part to play. When it comes to hiring a removal service, it’s up to you to make the most out of what’s on offer. Many long-standing relocation firms will be committed to delivering an un-rivalled service, however, how you interact with your team will determine the value you receive from their assistance.

At Purdie Worldwide, we pride ourselves on running a customer focused operation. Far from simply transporting your items from A to B, we strive to tweak and adapt our services depending on your requirements. Our friendly disposition


ensures that whatever your concerns, you can feel at ease about communicating them to us so that we can act accordingly.

Whilst choosing the right removal company for you is an important task, it’s what you get out of the service that counts. With this in mind and fantastic service a must, we’ve listed four things to consider when liaising with your team to ensure that your relocation goes without a hitch

Be Transparent about your Expectations

As accomplished as professional movers are, they’re not mind readers. In order to get the best value for your money, it’s important to communicate your expectations and requirements clearly to your team. Aspects such as cost, time frame and strategies for moving weighty items need to be discussed early so that everyone is on the same page from the start. Not only will this ensure that your removal company is adequately prepared for the job ahead, it will also guarantee that you’re entirely happy with the end result.

Feeling comfortable to communicate with your hired team freely is one of the most important aspects of the relationship. Leaving your valuables

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 in the hands of relative strangers can be an alarming prospect, especially if they’ve got a long way to travel. With this in mind, building up a rapport with your movers is a great way to make you feel relaxed and reassured throughout the process.

Take Advantage of all Services Available

When working with experts in the industry, it would be foolish not to take full advantage of their knowledge and experience. If you’re working with a long-standing removals company, chances are they have seen it all, so be sure to take stock of their wisdom. Further to this, if you have any burning questions regarding relocating, who better to ask? As well as assisting with the physical side of moving, a removal specialist can provide guidance on a whole range of things from packing to shredding.

Similarly, if your chosen team offers a wide array of removal services, it’s advisable to take complete advantage of all that’s on offer to take full advantage of their fantastic service. As well as furniture removal and transportation, many firms now offer to assist with packing and unpacking as well as dismantling and reassembling furniture.

If you’re hiring a particular service to relieve some pressure during a stressful process, why not make the most of their skills whilst you have them? Many businesses also rent out high security storage units for customers to temporarily store items whilst making the transition to their new abode. So, rather than trawling the internet to find local storage facilities, it makes logical sense to utilise the units offered by your removal firm.

Here at Purdie Worldwide, our self-store units have 24/7 CCTV coverage and come in a wide range of different sizes to accommodate all requirements. To find out more about our storage facilities, visit our website for more information.

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Communication is Key

As previously mentioned, enlisting the help of people you don’t know to assist with such a personal task can be rather daunting. Watching your valuables being heaved and hauled around is enough to make even the most calm people feel anxious, however, it’s important to remember that you’re putting your trust into professionals in the field and get that fantastic service.

That being said, relinquishing control entirely is not necessarily the answer. Although you’re paying for professional assistance, you will play a crucial role in making sure your relocation goes as planned.

Communication is key to fantastic service, and it’s important to be mindful of this throughout the entire process. For example, if you find that aspects of the service are not meeting your expectations, communicating this to your team will ensure that alterations can be made going forward. With this in mind, it’s important to be forthcoming with your ideas and concerns from start to finish so that the appropriate amendments can be made in good time.

The same rules apply when relocating your office. If you’re concerned that your office movers are not handling fragile IT equipment with the appropriate amount of care, expressing your concerns to the project manager is bound to give you peace of mind. Although movers are trained to transport goods safely and securely, sometimes it’s important to verbalise any worries you may have so that your hired team can help put your mind at ease.


Look after your Removal Team

A reputable moving company will do its best to provide a fantastic service that goes above and beyond the call of duty. Far from simply delivering what you’ve paid for, any company worth its salt will strive to look after their customers and provide a personalised service that makes you feel valued.

With this in mind, it’s important for you to return the favour. Yes, you’re paying for assistance, but taking the time to really look after your team goes a long way. Offering cups of tea or coffee is a simple gesture, but it will spur your movers to afford you the same kindness and consideration.

Moving home or relocating your office can be chaotic to say the least, so why not inject a bit of fun into the process by building up a rapport with your moving team? Having a friendly relationship with your movers will make the process a lot easier for everyone involved and will ensure that if you require similar fantastic services in the future, you know exactly who to call.

Purdie Worldwide: a trustworthy team of movers that offers fantastic service

Here at Purdie Worldwide, we work cooperatively with our customers to ensure a smooth and stress-free relocation. As well as being professionally trained in removals, our staff are all approachable individuals who are committed to delivering a top quality, unrivalled service.

We strive to be completely transparent with our customers throughout the entire moving process in the hope that they will follow suit. When it comes to your move, your thoughts and requirements are of the utmost importance to us. That’s why we work closely with all our customers to ensure their expectations are not only being met, they’re also being exceeded.

To find out about our services in more detail, why not contact us today? Our team will be more than happy to discuss the logistics of your move and give you a quote based on your requirements.

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